Q

Why do I get a crash when opening a picture on my Mac?


A This was caused by a macOS update from Apple causing a compatibility problem with a component of PortraitPro 12. Use the "check for updates" function in the help menu and download the latest free update to PortraitPro 12 to fix this problem.

If this has not answered your question, open a support ticket to submit a question to our support staff.

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