Very old versions of PortraitPro are likely to experience problems on modern machines machines. Please contact the customer support team for a free upgrade to version 8.

This happens with Yosemite macOS 10.10.5, and the solution is to type in the full filename to be saved including the file extension. For example use picture.jpg as your save file name.

If you are getting this, please install the "Microsoft Visual C++ 2005 Redistributable Package (x86)" from Microsoft.