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2GHz processor or faster recommended.
8GB RAM minimum recommended. To handle larger images (8 megapixel or more) you would benefit from having 16GB or more RAM.
1280 x 800 minimum supported display size.
Windows - 64-bit Windows 11 or Windows 10, with the latest updates installed.
Mac - macOS 10.14 and later (or macOS 11 and later for plug-ins)
PortraitPro since version 15.4 has an upper limit of 500 megapixels for 8 bits per color sample, and 250 megapixels for 16 bits per sample. Note you also need plenty of RAM (4GB or more).
Note that the size limit only depends on the number of pixels in the image and not at all on the size of the file when stored on a disk. This is because the picture needs to be decoded into memory and then processed by PortraitPro at that size in memory. For example if you have a picture that is 7000 pixels wide and 4000 pixels high, then this is 7000x4000 pixels which is 28 million pixels, i.e. 28 megapixels.
Yes, you can. When you open an image, PortraitPro will detect all of the faces and you can choose which to work on first. When you are ready to move to the next person in the picture press the Other Faces button in the top left.
If an image has no color variation in it (because it is black and white or sepia) then the skin detection algorithms will find it more difficult to work out what is skin and what is not. Additionally, you may get imperfect results when using the lighting and makeup tools. Instead, we recommend editing your image in PortraitPro first and then converting to black and white or sepia later.
We have another product PortraitPro Body which is designed for working on full body pictures.
Alternatively, in PortraitPro, when at the stage of moving sliders, scroll down to the skin area brushes and click on the "extend" button. Now you can draw over any area of the body where you see skin. The skin sliders affect all areas of skin including the ones you have selected. In addition, the picture controls effect the whole picture all of the time.
PortraitPro Studio or Studio Max editions can run in normal or plugin mode. When in plugin mode, the File menu options are removed except for the "Save and Close" option, and also color profiles are enabled.
By default PortraitPro will enter plugin mode if it is run with a picture to load on the command line. For example if you run PortraitPro from another program such as Lightroom, then PortraitPro will automatically enter plugin mode and allow you to work on the picture it was given by Lightroom. Instructions to set this up.
If you do not want PortraitPro to enter plugin mode automatically like this, uncheck the box for auto-plugin mode. This option can be found in Settings on Windows, or Preferences on the Mac.
When running PortraitPro from the command line, plugin mode can be forced using the option /p (-p on Mac) or can be disabled using /P (-P on Mac). When PortraitPro is being run as a Photoshop plugin, the option /p is automatically used so that plugin mode is always used regardless of the auto-plugin mode setting.
This is because you have clicked on the left and right corners of the first eye. You only need to click on the left side of the left eye, and then the right side of the RIGHT eye.
This could be because some other program on your computer is trying to display the .ppx files that PortraitPro creates when you save a session or "project" file. The easiest way to fix this problem is to uninstall and then re-install PortraitPro.
Yes, there are a few things to try if your software is running slowly. - Firstly select "Faster Rendering" in the View menu. This will slightly reduce the display image quality (the picture will look a little softer), but it will update much more quickly. Don't worry, this option has no effect on the image quality when the images are saved. - If the software is running slowly only when you move the face points, try clicking the Back button in the top right. This will stop the software from applying edits automatically. When you’re done, just click Next in the top right.
- Make sure your computer meets the minimum system requirements for using the software.
- Make sure your software is up to date. Click Help and then Check for Updates.
- If none of these things help, there may be a larger issue. Please contact the customer support team and they’ll work with you to diagnose the problem.
On a Mac you can remove PortraitPro by simply moving it into the Trash.
On Windows click on the start button and type "remove programs" and the option "Add or remove programs" will come up. Choose this and follow the instructions.
On Windows XP go to the control panel and choose "Add or remove programs" and follow the instructions.
Another way to remove PortraitPro is to go to the "C:\Program Files" directory where PortraitPro was installed and finding the folder, normally with a name such as "PortraitPro 17". Now run the program in this folder called unins000 and PortraitPro will be removed.

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