Welcome to the PortraitPro support help desk! You will find answers to all the most commonly asked questions here. If your question is not answered here, then you will be able to create a support ticket which will be answered by one of our support staff.

Please choose the category your question is about:

  1. System Requirements
  2. Crash opening picture
  3. Installing
  4. Activating with a license token
  5. Using with Photoshop and other tools
  6. Buying
  7. Upgrading
  8. Refund policy
  9. Picture file formats
  10. Camera RAW files
  11. Using PortraitPro
  12. Old Versions

Submit a Support Ticket - Please feel free to submit a Support Ticket. You'll need to sign up for a free account.

If you have submitted a support ticket, you can sign in here using your username and password:
Check your support ticket's status

PortraitPro Manual

PortraitPro is designed to be very easy to use and contains built-in help throughout the application. However, if you would like all the help information in one convenient place, or would like a manual you can print out, then please use one of the following links to download the manual:

User Manual (Windows)   User Manual (Mac)

Note: This manual requires the free Adobe Reader.