I paid for the software and now my preset "saved sliders" have gone, how do I get them back?

A The "saved sliders" are actually files stored in a folder. If you install the full software, and later remove the free trial, this will delete the saved sliders that were installed with the trial. Also if you login with a different user account this could cause the problem. Either way, just install the full software again and the saved sliders will come back.

If this has not answered your question, open a support ticket to submit a question to our support staff.