Why can't I activate the free trial?
The free trial can't be activated to convert it to a full license. Instead, you need to download and install the full version.
The link to download the full version is in the instructions you see after buying. These instructions are also emailed to you. If you don't get the email within about 10 minutes of buying, it may be in your spam filter.
Alternatively you can use our License Manager to see all of your licenses and download the software.
If this has not answered your question, open a support ticket to submit a question to our support staff.